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Utility Operator 1

·       Maintain positive relationships with key utility end users

  • Represent the functional area in meetings and compliance activities

·       Maintain integrated working relationships with key internal customers and cross-functional support groups

·       Engage with key customers on an ongoing basis to identify changing needs

·       Engage and interface with cross-functional groups for support and collaboration to resolve emergency, urgent, and non-standard issue

·       Oversee vendors and contractors to ensure quality and effectiveness of services and deliverables.


·          Shadow and support senior operations staff as needed

·          Perform remove from service, return to service, and system release activities

·          Monitor equipment operation via multiple software applications and automated systems

·          Regulate equipment and conditions to identified operational standards

·          Perform effective and clear intragroup and intergroup shift pass downs and issue turnover

·          Ensure effective and clear utility system status updates to all stakeholders

·          Communicate operational changes to stakeholders via standardized communication plans

·          Assist with performing trend evaluations of system operations to detect variations that will adversely impact system reliability and/or efficiency

·          Monitor alignment to the identified utility service level and expected redundancy based on operational capabilities

·          Conduct utility area rounds, and perform routine inspections to ensure inspection readiness

·          Monitor and respond to alarms from multiple sources and platforms

·          Initiate trouble calls to cross-functional support

·          Track alarms to resolution and escalated to the most appropriate trade

·          Turnover ongoing alarms between shifts, stakeholders, and other groups

·          Participate in developing and reviewing SOPs and work instructions

·          Participate in reviews and assessments for the Utility Operations program for continuous improvement

·          Other projects/tasks as assigned by supervision.

·          Engage in proper storage, handling, and disposal of chemicals

·          Engage in safe behavior within the utility areas

·          Active member of the BioMarin Emergency Response Team



  • Ability to resolve problems or situations that require exercising tact, diplomacy and sound judgment.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to acquire a thorough knowledge of workable systems, policies, and procedures
  • Ability to maintain a positive attitude regardless of circumstances
  • Ability to objectively support and explain reasoning for decisions    
  • Ability to become proficient with CMMS (INFOR preferred)
  • Ability to objectively present data and identify key issues among many variables
  • Knowledge of GxP maintenance and operational programs
  • Basic understanding of utility equipment function to support steam, water, gas, and power
  • Knowledge of safety practices and procedures
  • Skill in problem solving
  • Skill in oral and written communication
  • College degree (Associates/Bachelors), Technical Certification, military technical training, or equivalent experience that provides knowledge, skills, and the abilities required to appropriately perform the scope of responsibilities.
  • 1-2 years’ experience related to utility and/or process equipment operation, maintenance, reliability, or instrumentation or an equivalent combination of education and experience is required.
  • Experience with or experience monitoring alarms and automated controls (desired )
  • Basic Cause Mapping course completion within 12 months (required )


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