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LMS Administrator

SUMMARY

The LMS Administrator is primarily responsible for updating and maintaining information in the Learning Management System (LMS) per the requests of customers across the company. The Administrator will adhere to standard operating procedures, Work Instructions, and other established practices to meet customer training needs.

 

PRIMARY RESPONSIBILITIES

  1. Receive, triage, and process LMS (Learning Management System) Helpdesk requests.
  2. Enter completed training records into the LMS.
  3. Build training items, curricula, user groups, user accounts, and assignments in the LMS.
  4. Attend and participate in weekly / bi-weekly meetings.
  5. Research and troubleshoot data and anomalies to provide compliant solutions.
  6. Other duties as required.

Other responsibilities include but not limited to:

  1. Proven excellent documentation and writing skills.
  2. Excellent communication skills.
  3. Assist in compiling data for internal reports, as needed.
  4. Other duties as required.

EXPERIENCE

  • Strong communication skills and the ability to work effectively with all levels of management and training staff
  • Strong computer skills in MS Office required.
  • Training in ComplianceWire and LearnShare will be provided.

Minimum education: High school diploma

Preferred education – Bachelor’s degree

 

1-2 years of experience preferred

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