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Learning Management System & Training Coordinator

General Coordination Responsibilities

  • Partner with Novato Training Team to perform coordination activities for learning and development program trainings and events
  • Coordinate logistics for learning events including schedule, room, food, materials, registration, confirmations, transportation, materials reproduction and equipment arrangements
  • Communicate appropriate training program details to clients including registration, training objectives, course duration, date/time, and pre-work information
  • Support marketing and communications of learning & development events to effectively promote learning events
  • Maintain ownership of training events, course catalog information and training calendar
  • Track costs related to training logistics and associated with training delivery and ensure alignment with overall budgets
  • Coordinate day of details, catering and payment with vendors
  • Streamline training coordination processes to gain efficiencies

ComplianceWire (LMS) Administration

  • Maintain a comprehensive knowledge base of LMS system features, limitations and processes
  • Receive, triage and process applicable tickets from intake system in a timely manner
  • Create, build and update training items, curricula, user groups, and assignments in LMS system in accordance with department procedures per requirements in training SOPs.
  • Assign and remove curricula and training items within a learner’s development plans as required
  • Assist and act as backup in collecting, reviewing, and entering On The Job training records in the LMS system with accuracy and in a timely manner
  • Identify potential issues or gaps and ensure they are quickly communicated to training management
  • Report out progress to Project Lead on weekly basis
  • Actively participate in required training and project team meetings
  • Experience working in a Learning Management System or database applications
  • Demonstrate high level of organization and ability to prioritize a high volume of work, ensuring attention to detail, and accuracy within the required timeframe
  • Team player with a proactive mindset
  • Advanced skills with Microsoft Outlook, Word, PowerPoint and Excel.
  • Excellent written and verbal communication skills
  • Ability to think critically and work independently
  • Ability to work at a computer greater than 6 hours a day
  • Ability to lift, transport and deliver materials for logistics support
  • Bachelor's degree preferred
  • 3-5 years of related work experience, project/program coordination and Learning Management System experience preferred
  • 1-3 years of professional training or training support experience preferred
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